Privacy & Cookies Policy

Privacy Policy

Last updated: 05/02/2026

1. Introduction

This Privacy Policy explains how Codex Live Ltd, trading as Codex Live, collects, uses, and protects your personal information when you visit www.codex-live.com.

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Data Controller: Codex Live Ltd
Trading Name: Codex Live
Registered Office: 128 City Road, London, EC1V 2NX, United Kingdom
Email: sales@codex-live.com

If you have any questions about this policy or your data, please contact us using the details above.

3. What Information We Collect

We may collect the following types of personal data:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Company name

  • Event details or enquiry information

  • Any information you provide via contact forms or emails

Information collected automatically

When you visit our website we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring website

This information helps us improve our website and services.

4. How We Use Your Information

We use your personal data to:

  • Respond to enquiries

  • Provide quotes for services

  • Deliver our services

  • Manage business relationships

  • Improve our website

  • Maintain website security

  • Comply with legal obligations

We will never sell your personal data.

5. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Legitimate interests – responding to enquiries and improving our services

  • Contractual necessity – when providing services or quotations

  • Legal obligation – when required by law

  • Consent – where required for cookies or marketing communications

6. How We Store Your Data

We take appropriate technical and organisational measures to protect your data from:

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

Your data is stored securely and only accessible to authorised personnel.

We retain personal data only as long as necessary for business or legal purposes.

7. Sharing Your Data

We may share your data with:

  • Service providers (such as website hosting or analytics providers)

  • Professional advisers (legal, insurance, accounting)

  • Government authorities if legally required

All third parties are required to respect the security of your personal data.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Data portability (where applicable)

To exercise your rights, contact: sales@codex-live.com

You also have the right to complain to the regulator:

Information Commissioner’s Office (ICO)
https://ico.org.uk

9. Third-Party Services

Our website may use third-party services such as:

  • Google Analytics

  • Embedded video platforms

  • Event booking tools

  • Calendar integrations

These providers may collect data in accordance with their own privacy policies.

10. External Links

Our website may link to other websites.
We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website.
They help websites function properly and improve user experience.

2. How We Use Cookies

We use cookies to:

  • Ensure the website works correctly

  • Understand how visitors use our website

  • Improve performance and user experience

  • Analyse website traffic

3. Types of Cookies We Use

Essential Cookies

These are necessary for the website to function properly.

Examples:

  • Security

  • Page navigation

  • Form submissions

These cookies cannot be disabled.

Analytics Cookies

These help us understand how visitors interact with our website.

Examples:

  • Google Analytics

  • Page views

  • Visitor behaviour

These cookies help us improve our services.

Functional Cookies

These allow enhanced functionality such as remembering preferences.

4. Managing Cookies

When you visit our website, you may be presented with a cookie banner allowing you to:

  • Accept cookies

  • Reject non-essential cookies

  • Manage preferences

You can also control cookies through your browser settings.

5. Third-Party Cookies

Some cookies may be set by third-party services used on our website, such as:

  • Google Analytics

  • Embedded content providers

  • Booking or calendar tools

These providers may collect data independently.

6. Changes to This Policy

We may update this Cookie Policy from time to time.
Updates will be posted on this page.